Shipments and returns

Your pack shipment

Packages are generally dispatched within 5-7 days after receipt of payment and are shipped via LP express with tracking.

From March until June all deliveries will be dipatched on Mondays-Tuesdays and according to our shipment timetable. Delivery can take 5-10 working days, to remote locations can be longer and to main cities across Europe - faster, depending on your contries post service speed. 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. We can remove excessive soil if that is necessary for safe packaging, maitaining delivery budget or plant delivery regulations.

Boxes are amply sized and your items are well-protected.

You can see our delivery timetable below.